Free call-centre training and a job
CM Youth Employability Program for BPOs (Global Rozgar)
Punjab Skills Development Fund
In short
- Who can apply
- Punjab domicile, age 16 to 35, Matric pass, basic English
- Where
- Lahore, Islamabad, Rawalpindi and Gujranwala
- Cost
- Free
Punjab Skills Development Fund
On this page
The Chief Minister's Youth Employability Program for BPOs, also called Global Rozgar, gives young people from Punjab free training for call-centre and outsourcing jobs, and a guaranteed job with a partner company if they pass. It is run by the Punjab Skills Development Fund (PSDF) under the *Maryam Nawaz Hunarmand Naujawan* banner.
"BPO" means business process outsourcing: companies that handle customer calls, chats, emails, sales and medical billing for clients in Pakistan and abroad.
What you get
- Free, practical training delivered by the BPO companies themselves
- Certification at the end of training
- Guaranteed placement with a participating BPO for trainees who pass
- Expected salary: Rs 45,000 to Rs 100,000 a month, according to PSDF
- A route into IT-enabled services, with local and export-oriented jobs
Skills taught
- Customer support by voice, chat and email
- Sales communication and client engagement
- Medical billing
- Call and chat handling, and CRM systems
- English speaking and business communication, and remote-work etiquette
Who can apply
| Requirement | Details |
|---|---|
| Domicile | Punjab |
| Age | 16 to 35 |
| Education | At least Matric or equivalent |
| Skills | Basic English and basic computer literacy |
PSDF also encourages applications from women, marginalised groups, youth with special needs, and young people under child protection.
How to apply
- Open the programme page on psdf.org.pk (Global Rozgar) and click Enroll Now.
- Enter your name, email, gender, phone number, CNIC and its issue date, then verify with the OTP sent to your email.
- Fill in your address, district, age, qualification and experience, and choose a trade, such as contact centre, customer care or medical billing.
- Upload your CV (PDF or Word) and a photo of your CNIC.
- Submit. PSDF says only shortlisted candidates will be contacted.
When we checked on 24 September 2026, the form listed Lahore, Islamabad, Rawalpindi and Gujranwala as locations. It also had an option for Gulf countries (Saudi Arabia, Bahrain, Qatar, Kuwait). No closing date was shown.
How the programme works
- Screening: BPO employers source and screen candidates.
- Pre-assessment and interviews: a communication, digital skills and aptitude test.
- Training: practical, job-focused training by the BPO.
- Assessment and certification: tests matched to the job role.
- Job placement: employment with a participating BPO.
Helpline
PSDF helpline: 0800-HUNAR (0800-48627)
Frequently asked questions
Is the training free?
Yes. PSDF programmes are free for trainees. Never pay anyone to get a seat.
Can I apply with only a Matric certificate?
Yes. Matric is the minimum. You also need basic English and basic computer skills.
Is this the same as the Hunarmand Naujawan Parwaaz Card?
No. The Parwaaz Card is a separate scheme. For IT certifications, see the Global IT Certifications Initiative.
Sources
- Punjab Skills Development Fund: Youth Employability Program for BPOs. Eligibility, salary range, steps, application form and helpline. Checked 24 September 2026.
Key sections
- What you get
- Who can apply
- How to apply
- How the programme works
Need help?
Applying is free. Only use websites that end in .gov.pk, and never pay an agent to add your name to a list. Stay safe
Last checked . Always confirm on the official website before you apply.
Official source: www.psdf.org.pk/global-rozgar